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Prevost Service Centers. Illinois N. Carnation St. Franklin Park, IL Please visit our Customer Communications page for the latest news and information on topics directly affecting you, our valued partners. We are with you during this time of uncertainty and we want to let you know how to best reach us during the crisis.

Please use the email address below for any concerns or questions you have, or if you just need to reach out:. This email account is being monitored closely and you should expect to receive a response within one business day. As always, thank you for being a part of the Prevost family. We have implemented new procedures to promote safety for both our employees and our customers. These procedures include contact-free coach drop-off and parts pickup, extra measures to systematically sanitize high-touchpoint areas, and encouraging team members to practice safe social distancing.

While all of our service centers currently remain open, many are operating under amended hours. We have added a brand new interactive map on our website to show you all service center information.

The details are being updated daily, and we encourage you to check back frequently for the most current information as this is an ever-changing situation.

Read more about contact-free services here. Skip to main content. Prevost Crisis Support To our valued customers: We are with you during this time of uncertainty and we want to let you know how to best reach us during the crisis. Please use the email address below for any concerns or questions you have, or if you just need to reach out: prevostcrisissupport volvo.